A hearty commendation for our FOI team. On where they've been asked for something ill defined, ABC asks for clarification - they dont get a reply - but the ABC just goes ahead and actions it to their best understanding! 👏🥳eg

many depts use the "please clarify" method as an excuse to stop requests in their track, often setting time limits on when people can clarify. granted, some requests flat out don't make sense, but it's far too often used as an excuse to not perform the work. good on the abc!

Show thread
Sign in to participate in the conversation

Welcome to thundertoot! A Mastodon Instance for 'straya